Your advertising access is restricted. You're no longer allowed to advertise across Facebook's apps and services.

Why it happens

• Your profile, not just an ad account, is restricted. The message says you can no longer advertise “across Facebook’s apps and services”. A newer version adds that you can’t run ads, manage advertising assets, or create new ad accounts or business portfolios.
• Meta links it to its advertising policies affecting business assets. In the explanation advertisers paste, Meta cites reasons such as trying to bypass the ad review process, participating in fraudulent behavior or associating with untrustworthy accounts.
• It can come after a security warning. One advertiser got it after a “compromised user” warning on their profile.

How to fix it

1. Open Meta’s Business Support Home on a computer and go to Account status overview in the left menu, as described in Meta’s help center.
2. Select your restricted profile and read why it happened, then fix the cause if you can (rejected ads, linked assets).
3. Under What you can do, choose Request review if it is offered, and follow the steps (confirm your identity, secure your account…). You must be an admin.
4. Wait for the decision: Meta says a review usually takes 48 hours, the number of requests is limited and the decision after review is final. If access comes back, reactivate your ads: they don’t restart on their own.
5. If there is no review button, the decision is final. Meta says other members of the business portfolio can keep advertising; if your restricted profile is the only user of an ad account, add another legitimate admin, or the ad account can be disabled.

What worked for other advertisers

No fix with clear confirmations; this is what advertisers report:

1. In a 2021 r/PPC thread, the most detailed method: request the review from Account Quality, send your ID if asked and turn on two-factor authentication, and in the request acknowledge the content at issue and say what you changed. One advertiser says a request sent from Business Manager was accepted within minutes. Don’t multiply appeals: past the maximum, the decision is final.
2. For a profile stuck behind two-factor authentication with Advanced Protection, support asked for a colleague to open a ticket to escalate (October 2025, no confirmation): “someone else needs to reach out to you”.

What didn’t work: creating a new business portfolio and ad account (both disabled for circumvention), and the support form, which sends you to a help article without opening a case.

Source: r/PPC thread on this message

How to avoid it next time

• Give every ad account at least two legitimate admins, so a restriction on one profile doesn’t take the account down.
• Turn on two-factor authentication and act quickly on any “compromised user” warning on your profile.
• Use your review requests carefully: they are limited, and a refusal after review is final.